Cloud – Pulsant https://pulsant.s3-website.eu-west-2.amazonaws.com/ Wed, 05 May 2021 17:41:58 +0000 en-GB hourly 1 https://wordpress.org/?v=5.7.1 Reaping the rewards of digital change http://pulsant.s3-website.eu-west-2.amazonaws.com/knowledge-hub/ebook/reaping-the-rewards-of-digital-change/ Sat, 27 Mar 2021 16:03:11 +0000 http://pulsant.s3-website.eu-west-2.amazonaws.com/?p=29844

If digital transformation was not on your agenda before the Covid-19 pandemic, it almost certainly is now. One thing we have learnt is that agility is key and becoming a […]

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If digital transformation was not on your agenda before the Covid-19 pandemic, it almost certainly is now. One thing we have learnt is that agility is key and becoming a digital business is now essential to success.

However, with so much talk around digital transformation, it can be extremely confusing knowing where to begin, the best approach to take and even understanding what the end goal is. Every journey is different and will represent a unique set of challenges. So how can you ensure your digital transformation journey is a success to reap the regards of digital change?

Our guide outlines the five steps to becoming a digital business including how to:

• Understand what it means to be a digital business.
• Identify transformation goals
• Monetise your digital product or service
• Understand and mitigate barriers or concerns
• Implement best practise

Download now

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Optimising IT for Remote Workers with Cloud-Based VDI http://pulsant.s3-website.eu-west-2.amazonaws.com/knowledge-hub/guide/optimising-it-for-remote-workers-with-cloud-based-vdi/ Tue, 09 Mar 2021 15:26:32 +0000 http://pulsant.s3-website.eu-west-2.amazonaws.com/?p=29627

Remote working is no longer a short-term solution to working under Covid-19 regulations. Your IT team is now tasked with ensuring the long-term success of the dispersed workforce as your […]

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Remote working is no longer a short-term solution to working under Covid-19 regulations. Your IT team is now tasked with ensuring the long-term success of the dispersed workforce as your business embraces permanent remote or hybrid working.

But maintaining the simplicity, standardisation and security experienced in the centralised office environment can be challenging in a remote environment. You need a modern solution that can provide the high-performance needed for the modern workforce and one that can remove the complexity from managing and scaling IT for remote workers.

This guide will explain how a best-in-class cloud-based VDI solution, like Pulsant Cloud Desktop, can remove the risk and complexity associated with IT management and maintenance of a dispersed workforce, helping your team to succeed in this new working environment, whilst enabling a high-performance workforce. In particular, it will cover the following factors:

  • Simplify: How to simplify management and maintenance of dispersed workgroups
  • Standardise: How to deliver a consistent experience across multiple devices and locations
  • Secure: How to maintain security, compliance and business continuity outside of the office environment
  • Succeed: How to guarantee a high-performance dispersed workforce where staff can work remotely without limits

 

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Why a consistent experience is critical in a dispersed working environment http://pulsant.s3-website.eu-west-2.amazonaws.com/knowledge-hub/blog/why-a-consistent-experience-is-critical-in-a-dispersed-working-environment/ Tue, 09 Mar 2021 15:19:20 +0000 http://pulsant.s3-website.eu-west-2.amazonaws.com/?p=29625

An aim of organisations across industries during the remote working era has been to ensure that their employees can provide the same level of output and consistent quality of work […]

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An aim of organisations across industries during the remote working era has been to ensure that their employees can provide the same level of output and consistent quality of work that was previously possible in the office. Research by Mercer found that 94% of 800 employers reported the same or higher level of productivity than before the pandemic, even with employees working remotely. While this evidence shows that employees can successfully make the shift, the responsibility sits with the employer to ensure that the tools are available to enable this productivity.

Employee expectations

Younger people entering the workforce today are increasingly unlikely to remember a time where others were not instantly reachable, creating certain expectations that employers should provide the right communications technology, whether in or out of the office. Employees are now expecting a consistent desktop performance and true accessibility, regardless of the device used and where they are based.

But for in-house IT teams, it isn’t always so simple to provide this experience. Ensuring that desktops are fully up to date can be a time-consuming and costly challenge, in addition to the user support and ongoing maintenance of servers and storage that needs to be provided. This management of hardware and software compatibility can prove overwhelming, leading to difficulties with prioritising IT fixes and leading to inconsistent employee experiences.

 Traditional VDI solutions

Virtual Desktop Infrastructure (VDI) is a technology that has been available for some time and allows a managed desktop solution to be provided to employees. Legacy VDI solutions are however fraught with issues, such as being incompatible with applications and delivering a slow and inconsistent user experience via a lookalike operating system.

While VDI has come along way in recent years, such as modern cloud-based solutions, it still requires the specialist knowledge and resources of an in-house IT team to ensure it is fully consistent and readily available for each employee. With this in mind, how can businesses best utilise a VDI solution to provide that all-important employee experience on a consistent basis? Pulsant Cloud Desktop is the modern VDI that can address these challenges.

 Enabling consistency

In leveraging trusted Citrix Virtual Apps and Desktops technology, Pulsant Cloud Desktop performs all processing in the data centre, ensuring a consistent level of performance for every user, even in the case of a low-spec or outdated device. Users also benefit from use of native Windows 10 and single sign-on capabilities, ensuring that they can access their work tools quickly and efficiently.

Looking at the case of commercial law firm Teacher Stern, the organisation required a new IT infrastructure to replace its ageing solution, and worked closely with Pulsant to integrate a remote desktop solution that was delivered via Pulsant Enterprise Cloud. The enhanced connectivity that resulted from the arrangement allowed fee earners quick uninterrupted access to systems and applications from any device.

Looking to find out more on how to ensure a consistent experience for your dispersed workforce? Download our guide: “Optimising IT for Remote Workers with Cloud-Based VDI

 

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How to simplify management and maintenance of your dispersed workforce http://pulsant.s3-website.eu-west-2.amazonaws.com/knowledge-hub/blog/how-to-simplify-management-and-maintenance-of-your-dispersed-workforce/ Tue, 09 Mar 2021 15:16:32 +0000 http://pulsant.s3-website.eu-west-2.amazonaws.com/?p=29623

While the rapid rollout of the vaccination programme has provided hope of a return to a pre-2020 world, the move to remote working due to the Covid-19 pandemic will be […]

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While the rapid rollout of the vaccination programme has provided hope of a return to a pre-2020 world, the move to remote working due to the Covid-19 pandemic will be a mainstay for many organisations. In fact, 98% of people want to work from home for at least part of their working week for the remainder of their careers, according to a survey by the World Economic Forum. But to continue with a long-term strategy of a dispersed workforce in place and to reap the benefits it brings, businesses need to fully optimise the management and maintenance of their desktop platforms to support their employees.

In-house challenges

Deployment, configuration and management of desktop solutions can be a complex process, with considerations such as patch management, user support, updates and minimising latency between applications based in the data centre. Not only that, but the resultant ongoing maintenance of networking, storage and servers can prove to be an overwhelming responsibility for in-house IT teams. 45% of IT professionals who leave the industry do so because of stress, undoubtedly exacerbated by the pressures associated with the pandemic.

So what are the options on the table to help ease the burden on IT professionals while continuing to support the dispersed workforce? There are plenty of cloud desktop solutions on the market that can ease some of the burden, such as hosting a desktop solution with Azure, but this still involves comprehensive in-house management of the technology and specialist knowledge to ensure that it is fully optimised, which is where a managed Virtual Desktop Infrastructure (VDI) solution comes in.

The benefits of a managed solution

Opting for a managed solution with a service provider means that IT teams don’t have to worry about rack space, hardware breakdown or maintenance. Pulsant’s Cloud Desktop, in conjunction with Citrix technology, allows centralised management of the VDI platform, from configuration of the operating system to flexibility to easily scale up down depending on the number of users.

For organisations utilising a BYOD policy for remote employees, the solution is compatible with all major mobile OS systems and ensures a consistent user interface across each device, while users benefit from faster and more reliable access to applications with guaranteed availability SLAs and enhanced performance.

Security has moved to the forefront of IT teams’ concerns with workplace devices now being managed remotely. At the outset of the pandemic, 52% of organisations determined that they were only somewhat prepared in terms of security resource when making the shift to remote working. Pulsant Cloud Desktop ensures unnecessary security risks are mitigated and compliance across the workforce is maintained with a secure-by-design VDI, while the service is ISO 27001 accredited and UK-based.

Management and maintenance of the dispersed workforce can be a minefield, but Pulsant Cloud Desktop removes the risk and complexity that could otherwise result from an in-house strategy. Discover more in our comprehensive guide: “Optimising IT for Remote Workers with Cloud-Based VDI”

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Enabling a high performance dispersed workforce http://pulsant.s3-website.eu-west-2.amazonaws.com/knowledge-hub/blog/enabling-a-high-performance-dispersed-workforce/ Tue, 09 Mar 2021 15:14:01 +0000 http://pulsant.s3-website.eu-west-2.amazonaws.com/?p=29621

Enabling a high performance dispersed workforce While Covid-19 has forced businesses to adapt to remote work, it is no longer seen as just a short term fix to helping businesses […]

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Enabling a high performance dispersed workforce

While Covid-19 has forced businesses to adapt to remote work, it is no longer seen as just a short term fix to helping businesses navigate the pandemic. Many organisations are now choosing to keep their remote working policies in place permanently or are moving to hybrid working models where employees can work flexibly between home and the office.

How businesses manage their IT will need to change to accommodate these new working models. One of the biggest factors IT teams need to consider is enabling high performance across the business. Performance across the dispersed workforce can be a significant challenge, with users in different roles requiring different levels of compute power and access to applications that are unique to their requirements.

A Cloud Desktop, also known as a Virtual Desktop Infrastructure (VDI) or Desktop as a Service (DaaS) can help the IT team solve the performance challenges a business might face with remote or hybrid working. It does this by delivering virtual desktops and applications from the cloud on any company device in any location.

Improving performance with dedicated virtual machines

A typical Cloud Desktop helps to ensure high performance from the dispersed workforce by allowing users to access virtual desktops, applications and files. However, it is important to choose a solution that provides dedicated virtual machines for each user rather than users having to share. When users share virtual machines, the performance of one user’s desktop might be negatively impacted by other users demanding more computing power. Dedicated virtual machines ensure each user has enough computing power to perform their role uninhibited by technology issues.

Scaling up for more intensive user demands

Importantly, having dedicated virtual machines means there are no hardware upgrades required when a user needs to use a new application or their requirements call for a higher performance machine.  Virtual machines can be scaled up easily as and when they’re required, eliminating any delays in users being able to use the applications they need when they lack computing power. This also reduces the chances of the applications running inefficiently.

Reducing latency between desktops and applications

When it comes to running applications virtually, users can experience latency between the servers that are running their desktops and the servers running their applications. A Cloud Desktop solution that hosts the desktop infrastructure and applications in the same data centre can reduce this latency as traffic between the virtual desktop and applications take place inside the data centre and not through the connection between the data centre and the user’s device. This improves application responsiveness and leads to better overall performance.

Consistent performance with Pulsant Cloud Desktop

For many organisations, remote work is the future. Virtual desktops are the future of remote work and Pulsant Cloud Desktop removes the risk and complexity associated with managing a dispersed workforce by simplifying deployment, management and maintenance of multiple devices and remote workers through cloud-based VDI.

Find out more about how Pulsant Cloud Desktop can help your IT team simplify, standardise and secure IT in the dispersed workplace by reading our guide, “Optimising IT for Remote Workers with Cloud-Based VDI”.

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Pulsant strengthens Executive Leadership team with CMO and CPO appointments to pave the way for continued growth http://pulsant.s3-website.eu-west-2.amazonaws.com/knowledge-hub/announcement/pulsant-strengthens-executive-leadership-team-with-cmo-and-cpo-appointments-to-pave-the-way-for-continued-growth/ Mon, 22 Feb 2021 09:58:33 +0000 http://pulsant.s3-website.eu-west-2.amazonaws.com/?p=29452

Maidenhead, UK – 22nd February 2021 – Pulsant, a leading IT infrastructure services provider with a core focus on colocation, cloud and networking, has announced two new appointments to its […]

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Maidenhead, UK – 22nd February 2021Pulsant, a leading IT infrastructure services provider with a core focus on colocation, cloud and networking, has announced two new appointments to its Executive Leadership team.

Guy Daniels has assumed the position of Chief Marketing Officer (CMO) after joining the company as Interim CMO in September 2020, while April Clark has been promoted to Chief People Officer (CPO) from her role as HR Director.

As CMO, Daniels is responsible for leading Pulsant’s brand and marketing strategy, ensuring the company is positioned strongly to capitalise on the growing demand for digital transformation and edge computing through its national network of data centres and cloud platforms. Daniels’ appointment adds to significant investments Pulsant has made into its sales and marketing capabilities during the last 12 months.

Daniels has more than 30 years’ experience in technology marketing, including positions at IBM and Sony. Before joining Pulsant, Daniels held a number of senior roles in prominent technology companies, including Vice President of Corporate Marketing for Cognizant Technology Services Europe and Vice President Brand and Marketing Communications for Fujitsu International.

“As a permanent member of the Pulsant team, I look forward to building a unique and compelling brand which reflects the clarity of our strategy to the market and helping achieve our growth potential over the coming years. It’s an exciting time for the business, with the company well-positioned to help organisations navigate digital disruption. Most of all, I am genuinely proud to be part of such a high-quality leadership team,” comments Daniels.

As CPO, Clark will lead the strategic and operational delivery of Pulsant’s people, culture and values, ensuring access to, and retention of, the best talent to support Pulsant’s growth and future success. Clark joined Pulsant in 2006 following a role in the HR team at John Menzies Group. Over the past 15 years, she has been instrumental in establishing a strong company culture and has led the successful integration of teams following multiple acquisitions.

“I’m excited to take this next step in my career at Pulsant. The events of the last 12 months have really emphasised the importance of our people to our ongoing success. We’ve continued to thrive despite the pandemic because of our focus on supporting and developing our team. As we look to the future, it will be this emphasis on people, culture and values that will enable us to continue to attract and retain the best people to help us reach our growth potential,” comments Clark.

Rob Coupland, Pulsant CEO, adds: “Both Guy and April bring a wealth of knowledge and expertise to Pulsant and their appointments will significantly strengthen our Executive Leadership team and ensure we are positioned for future success. Guy has already made a huge impact on the business and his permanent appointment supports the wider investments we are making in our go-to-market capability to address the opportunity posed by digital transformation and the emerging edge computing opportunity.

“Since joining Pulsant, I have been impressed by the industry-leading best practice April has embedded in Pulsant’s HR agenda over many years and her appointment to CPO reflects the strategically important role our people play in our success as a company.”

 

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Pulsant Invests £8m in National Network for Edge Computing http://pulsant.s3-website.eu-west-2.amazonaws.com/knowledge-hub/announcement/pulsant-invests-8m-in-national-network-for-edge-computing/ Fri, 05 Feb 2021 10:24:32 +0000 http://pulsant.s3-website.eu-west-2.amazonaws.com/?p=29306 Edge Computing

Leading IT infrastructure services provider Pulsant has today announced a significant investment in a new national network enabling edge computing. The network will be facilitated through an agreement with Zayo […]

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Edge Computing

Leading IT infrastructure services provider Pulsant has today announced a significant investment in a new national network enabling edge computing. The network will be facilitated through an agreement with Zayo Group Inc., a global leader in communications infrastructure.

The collaboration will see 10 Pulsant data centres across the UK connected via Zayo’s high-performance fibre network to build a unique digital ecosystem. This will allow clients to access and benefit from connections to the edge, no matter where they are located or where their business takes place.

The £8M investment will create and maintain a high-capacity, low latency and agile network capable of delivering sub 5 millisecond latency to over 95% of the UK population from Pulsant’s sovereign UK data centres. The new network will provide the infrastructure to support the next generation of innovative applications, as businesses look to adopt and deploy distributed multi-cloud strategies.

“At Pulsant we’ve always been committed to supporting the evolving needs of our clients. This collaboration  with Zayo provides a cutting-edge network that will unlock the opportunities of edge computing for many organisations,” said Pulsant CEO Rob Coupland. “Combining our diverse portfolio of data centres and Zayo’s innovative fibre solutions, this unique new network will bring reliable, scalable and high-capacity coverage to businesses across the whole of the UK.”

“Pulsant’s impressive network of data centres serving businesses in every region across the UK will be critical to meet the growing demands of edge cloud traffic,” added Zayo’s Managing Director of Europe,  Jesper Aagaard. “Coupled with Zayo’s unique, low latency fibre network, this digital infrastructure will drive the next evolution of edge computing and bring its benefits to customers.”

Ends

About Pulsant

Pulsant is a leading IT infrastructure services provider with a core focus on colocation, cloud and networking to UK companies.  Pulsant connects organisations to a secure, scalable IT infrastructure and the UK’s digital edge through a national network of data centres and cloud platforms.

The company provides a comprehensive portfolio of services deployed on-premise, off-premise or using a hybrid approach whilst ensuring the security, compliance and resilience of business-critical applications.

For more information, visit https://www.pulsant.com/

About Zayo Group

Zayo Group Holdings, Inc. provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 126,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, dedicated internet access and data center connectivity solutions. Zayo owns and operates a Tier 1 IP backbone and through its CloudLink service, Zayo provides low-latency private connectivity that attaches enterprises to their public cloud environments. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. For more information, visit https://zayo.com/

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Edenhouse efficiency boosted and uptime guaranteed through Pulsant Enterprise Cloud (PEC) solution http://pulsant.s3-website.eu-west-2.amazonaws.com/knowledge-hub/casestudy/edenhouse-efficiency-boosted-and-uptime-guaranteed-through-pulsant-enterprise-cloud-pec-solution/ Wed, 27 Jan 2021 14:56:37 +0000 http://pulsant.s3-website.eu-west-2.amazonaws.com/?p=29287

Challenge Edenhouse sought to improve its IT network capacity and operational efficiency in order to future proof its business and support its long-term growth strategies. The organisation needed to find […]

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Challenge
Edenhouse sought to improve its IT network capacity and operational efficiency in order to future proof its business
and support its long-term growth strategies. The organisation needed to find somewhere to host its SAP (System Applications Products) infrastructure with a network solution that would keep its applications and data safe.

Pulsant solution
Edenhouse engaged Pulsant to host, manage and maintain its cloud environment on the Pulsant Enterprise Cloud (PEC) and provide it with a managed MPLS (Multiprotocol Label Switching) network, managed security, inter-office connectivity, data centre connectivity, internet access and connectivity to its customers.

Results
Edenhouse customers are now benefiting from an improved experience due to the company’s optimised data environments which ensure consistency and 24/7 uptime.

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Connecting customers with best-in-class technologies http://pulsant.s3-website.eu-west-2.amazonaws.com/knowledge-hub/casestudy/connecting-customers-with-best-in-class-technologies/ Wed, 27 Jan 2021 14:51:35 +0000 http://pulsant.s3-website.eu-west-2.amazonaws.com/?p=29283

Launched in 2002, Active Voice & Data is an award-winning supplier and installer of business telecommunication systems, including unified communications, hosted communications, business internet and comprehensive support and maintenance packages […]

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Launched in 2002, Active Voice & Data is an award-winning supplier and installer of business telecommunication systems, including unified communications, hosted communications, business internet and comprehensive support and maintenance packages for businesses of all sizes.

Pulsant solution
Pulsant Enterprise Cloud

Outcomes
• Improved service offering
• Increased customer confidence

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Supporting a dispersed workforce: how to balance freedom and control http://pulsant.s3-website.eu-west-2.amazonaws.com/knowledge-hub/blog/supporting-a-dispersed-workforce-how-to-balance-freedom-and-control/ Tue, 01 Dec 2020 13:43:35 +0000 http://pulsant.s3-website.eu-west-2.amazonaws.com/?p=29078

One of the many challenges 2020 has brought is the mass migration to remote working for businesses across the UK.  And with guidance on home working not set to change […]

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One of the many challenges 2020 has brought is the mass migration to remote working for businesses across the UK.  And with guidance on home working not set to change imminently and the benefits of remote working continuing to rise to the fore, many organisations now envision operating with some degree of remote working permanently.

However, with the shift to a more flexible and remote working, comes increased risks and reduced control. Employees are no longer accessing their desktops and networks from within the confines of the office environment where you can be confident data and confidentiality remains protected. So, the question then arises – what infrastructure do you need to provide your remote workers the freedom they need, whilst also retaining control?

Is VDI the answer?

There are many different solutions available to enhance and improve remote working, including VPNs and remote management tools to name a few. However, more and more firms are turning towards virtual desktop infrastructure (VDI) as the answer. VDI is not new – it’s been around for well over a decade. But with the promise of benefits such as improved security, productivity and efficiency, it’s a solution that should not be discarded.

Essentially, VDI is a form of desktop virtualisation that allows users to log in to their own desktop from any device and any location. The desktop operating system is hosted on a central server in a data centre and the virtual desktop image delivered over a network to the endpoint device. This offers benefits such as improved efficiency and productivity, reduced costs and greater security and control.

The rise of VDI is largely being driven by organisations’ requirements to consider standardisation, control and management of services to a dispersed workforce. Virtual desktops can present a consistent, controlled desktop application environment, with data not residing on the local machine, but within the data centre.

Choosing the right virtual desktop for you

Many organisations have some form of desktop virtualisation already. However, the problem is traditionally most VDI solutions have been designed to support a small fraction of the workforce. Yet, with many companies’ whole employee base now working from home, organisations need a long-term solution that can provide a consistent and user-friendly experience for a wider user base.

The key to success when implementing VDI is to look for a system that is easy to deploy and use. The main goal of VDI is to simplify management, not add further complexity, so user experience is key.

If you get this right, VDI offers a number of advantages including increased user mobility and ease of access, scalable computing power, consistent user experience and centralised security and control.

The centralised management system enables you to effectively monitor and manage the entire infrastructure from a single dashboard. Even when installing new components or configuring a multisite environment, there’s no need to log in to other remote servers. Less people are required to manage your IT estate and you updates, patches, and other maintenance problems can be simplifies, making IT jobs easier.

In fact, Teacher Stern recently described moving across to a virtual desktop infrastructure with Pulsant Cloud Desktop as a “monumental leap forward” in terms of its IT system stability.

“Moving from a remote desktop setup to a virtual desktop infrastructure was a monumental leap forward in terms of our system stability. With the support of Pulsant, we have been able to enhance performance, improve user experience and increase productivity, all while reducing our operational spend. The team have been great to work with, have excellent technical knowledge, and delivered a great service every step of the way.”

Andy Cecil, IT Programme Manager, Teacher Stern

Don’t be afraid to ask for a helping hand

Remote working isn’t going away and to remain competitive you need to provide your employees with the right IT to enable them flexibility in where and how they work. But making widespread infrastructure changes isn’t always easy – as well as the IT itself, you need to ensure you get buy in from stakeholders and employees are onboard and open to the new systems.

For busy IT teams that are already faced with a number of additional challenges posed by the new environment, switching to new infrastructure can feel like an added complication at a time when further change is best kept to a minimum. But with the support of a trusted partner, you can align your business objectives with VDI deployment models, implement the right technology for your unique needs and remove the burden from ongoing management.  As a result, you can maintain the benefits and feel of a office environment whilst capitalising on the benefits of a dispersed workforce.

To learn more about how you can balance freedom and control in a remote environment and capitalise on the benefits of a remote workforce, download our guide “Freedom and control: reunite your workforce” here.

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